Home-Based Travel Agent Forum in Las Vegas

The next OSSN Home-Based Travel Agent Forum will be held in Las Vegas from June 16 through 18 at the Venetian. I’ll be there and I hope you will be, too! Whether you’re a seasoned travel agent ready to take your business to the next level, a new agent looking to deepen your knowledge and…

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Travel Agent Commissions – Only 10 Percent?

Travel agent commissions can be higher than 10 percent by Kelly Monaghan Some people considering a home-based travel agent career have a vague idea that the standard commission is 10 percent and that they have to share that with a host agency. Sometimes they have to share 50 percent or more! Then they start to…

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Monitoring Your Clients’ Loyalty Programs

Loyalty programs mean a lot to your clients by Kelly Monaghan I keep adding new terms to the Travel Industry Dictionary. Terms like “mattress run.” No, it’s not a new Olympic event. It refers to the practice of booking into hotel rooms, often for just a few minutes, to build up credit toward elite status…

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How Much Cold Calling?

Cold calling and the home-based travel agent By Kelly Monaghan Here’s a question I was asked recently: “I do have a strong sales background, how much cold calling is involved in this type of business or is it done mostly over the Internet?” Here’s my answer, addressed to the questioner, but of interest to all…

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What About A Franchise?

By Kelly Monaghan Here’s yet another question. (Must be spring!) I bought your home based travel agent book a few years ago in a book store and now I’m considering actually starting a home based travel business. Anyway I’m also considering a travel agency franchise. Do you cover that in your training class as well?…

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Computers And The Home-Based Agent

By Kelly Monaghan Someone wrote in to ask … Does it take more than average knowledge of computers to succeed in the travel business? I am basically familiar with the Internet and can set up new files, that is about it. Also, I am 65 years old and not really into the high-tech world. Not…

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A New Use For Google Street View

By Kelly Monaghan A Canadian design firm has delved into Google Street View and come up with something pretty nifty. By stitching together images lifted from Google and doing what I can only assume was a massive amount of massaging they have created impressive time lapse films of scenic drives. They call it Hyperlapse. Take…

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Booking On The Internet Is Hazardous To Your Wealth

By Kelly Monaghan A surprising number of people believe the statement, “You can find the best travel deals on the Internet.” Of course, travel agents have known for ages that this is pure bunk. For starters, “lowest price” and “best deal” are not the same thing — far from it. Second, the sheer number of…

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Some Good Advice On Dealing With Airline Tickets

By Kelly Monaghan As those of you who have my Home-Based Travel Agent Success Course know I advise that home-based agents sell airline tickets (or “air,” as most travel agents call it) only under very specific circumstances. Some home-based agents simply never sell air unless it’s part of a package. At the other end of…

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Follow Me On Google Plus

By Kelly Monaghan I invite you to follow me on Google+, which is poised to give Facebook quote a run for its money! I hope to use this new social media platform as a more informal venue in which to share information and discuss trends. So join the conversation. Simply click here. If you are…

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