‘Follow’ Your Travel Agency Competition

Have a website? Have competitors with a website? Wouldn’t it be great if you had someone who could tip you off whenever one of those competitors posted something on their blog? Or got mentioned on Twitter? Or what their top keywords are in the search engines? Or perhaps there’s a supplier site or the website for…

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What Happened in Vegas at the OSSN Home-Based Travel Agent Forum

I am back from Las Vegas and the OSSN Home-Based Travel Agent Forum and what a great event it was! I had the honor of moderating an event called “How To Think Like A Salesperson” that combined some selling theory with the real-life success stories of two home-based agents who have created some fascinating specialties…

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Business Heats Up for Home-Based Travel Agents

Recent numbers show there’s no time like the present to become a travel professional. According to a report released by the American Society of Travel Agents and published in Travel Weekly, more than half of its members are seeing an increase in commissions and fees along with growth in the numbers of transactions and customers.…

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Leisure Travel Is Booming

Most home-based travel agents I hear from have been doing quite nicely over the past several years, usually by implementing strategies I lay out in the Home-Based Travel Agent Success Course. But now, PhoCusWright, the oddly named analytical firm that specializes in the travel industry, has discovered something many of us have known all along: Leisure…

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Play About Travel Agents in New York

by Kelly Monaghan “Craving For Travel” is a new comedy about travel agents. Written by Greg Edwards and Andy Sandberg, it is playing through February 9, 2014, at the Peter Sharp Theatre at 416 West 42nd Street, New York’s famous “Theatre Row.” Two actors (Thom Sesma and Michele Ragusa) play two rival travel agents and…

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Home-Based Travel Agent Forum in Las Vegas

The next OSSN Home-Based Travel Agent Forum will be held in Las Vegas from June 16 through 18 at the Venetian. I’ll be there and I hope you will be, too! Whether you’re a seasoned travel agent ready to take your business to the next level, a new agent looking to deepen your knowledge and…

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Travel Agent Commissions – Only 10 Percent?

Travel agent commissions can be higher than 10 percent by Kelly Monaghan Some people considering a home-based travel agent career have a vague idea that the standard commission is 10 percent and that they have to share that with a host agency. Sometimes they have to share 50 percent or more! Then they start to…

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Monitoring Your Clients’ Loyalty Programs

Loyalty programs mean a lot to your clients by Kelly Monaghan I keep adding new terms to the Travel Industry Dictionary. Terms like “mattress run.” No, it’s not a new Olympic event. It refers to the practice of booking into hotel rooms, often for just a few minutes, to build up credit toward elite status…

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How Much Cold Calling?

Cold calling and the home-based travel agent By Kelly Monaghan Here’s a question I was asked recently: “I do have a strong sales background, how much cold calling is involved in this type of business or is it done mostly over the Internet?” Here’s my answer, addressed to the questioner, but of interest to all…

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What About A Franchise?

By Kelly Monaghan Here’s yet another question. (Must be spring!) I bought your home based travel agent book a few years ago in a book store and now I’m considering actually starting a home based travel business. Anyway I’m also considering a travel agency franchise. Do you cover that in your training class as well?…

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