Know Your Clients and Make More Sales

Know your clients, sell more travel by Kelly Monaghan Pity the poor storefront agency doing millions of dollars of business. That may seem like an odd statement, but consider this: The “traditional” travel agency, that relies on perfect strangers walking in off the street to make its living, suffers a very real disadvantage. On the…

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Feel Felt Found – Overcoming Customer Concerns

‘Feel Felt Found’ – help in addressing customer concerns   by Kelly Monaghan One of the most important skills anyone in sales can master is dealing with customer concerns (sometimes referred to as “objections”). I tell you how to do this in my home study course. In fact, I provide a complete mini-course in sales…

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Travel Agent Vacations? How To Take Yours

Travel Agent Vacations by Kelly Monaghan You’ve worked your tail off throughout the late winter and spring planning perfect vacations for your clients. Summer has finally kicked in and the phone is relatively quiet – for the time being. Now it’s time for your vacation. A home-based travel agent may feel confused about the very…

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Have Travel Agents Disappeared? I Say No, No, No.

Have Travel Agents Disappeared? No! No! No! by Kelly Monaghan Have travel agents disappeared? Of course not, but it’s a zombie idea that never seems to die. Now we can add The New York Times to the list of those wondering “Have travel agents disappeared?” I read a review by Barbara Ehrenreich of “Rise of…

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Marketing Travel to Age-Appropriate Groups [Infographic]

Marketing travel to targeted groups boosts sales By Sally Bahner A new study from the Shullman Research Center, which typically reports on spending habits of the affluent, may help agents with marketing travel by matching clients with domestic and international destinations based on their age group. Or at least point them in the right direction when…

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Best Hotel Wi-Fi? Here’s Some Research

Best Hotel Wi-Fi Search May Be Over by Kelly Monaghan If getting the best hotel Wi-Fi is important to your clients (and it probably is for most of them), then you will want to check out a study by the website HotelWifiTest.com. Being able to recommend the best hotel Wi-Fi at a client’s destination will really…

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HBTA Student Offers Tips for Home-Based Travel Agents

By Sally Bahner Life experiences are fuel for this home-based agent Stephanie Cannon purchased the Home-Based Travel Agent Success Course in 2006, after a career in accounting and corporate finance, and entered the travel industry. She hasn’t looked back. She started Travel by Cannon while pregnant with her first child, then moved from New Jersey…

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The 5 Most Lucrative Baby Boomer Travel Niches

Baby boomer travel is still a “thing.” by Kelly Monaghan Yes, despite all that you’ve been hearing lately about how millennials are the new force in the travel business the baby boomer generation is still very much with us. The baby boomer demographic is usually defined as those born between 1946 and 1964; in other…

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Travel Agents and the Future [Infographic]

As a Travel Agent, What Does Your Future Look Like? by Kelly Monaghan In today’s time-pressed, overwhelmed society, travel agents are becoming more essential than ever. So what does the future look like for travel agents? That’s good news for us travel agents, of course, but along with the opportunity comes responsibility for keeping abreast…

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How Much Do Home-Based Travel Agents Make?

How much DO home-based travel agents make? Really. by Kelly Monaghan Let me be the first to reveal the truth: no one really knows. People, generally, are reluctant to talk about how much they make and when they answer surveys they are likely to, shall we say, fudge a bit. Does anyone remember when Howard…

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