Congress Hates Your Clients

unhappy client

by Kelly Monaghan The bozos … <cough, cough> … I mean the distinguished ladies and gentlemen of the United States Senate have reaffirmed their hatred for Americans who, unlike them, are condemned to fly in coach. An amendment to H.R. 636 would have required airlines to give passengers larger seats and more legroom. But by…

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When Will I See A Profit As A Home-Based Travel Agent?

Where's the profit?

by Kelly Monaghan Here’s a question I got recently: About how long will it take to see a profit from this business? I am asking for a ball park time frame if you can gauge such. Hoo boy! I suppose I could really annoy this person by saying “There’s really no way to answer that…

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Boarding Passes – What To Tell Your Clients

boarding passes image

Boarding Passes Contain Sensitive Information by Kelly Monaghan Boarding passes may seem like just another bit of junk paper to toss as soon as they’ve served their purpose, but those boarding passes contain information that can be useful to bad guys and harmful to you. The vulnerability in these passes lies in that QR code, the…

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Handy Hotel Reference Tool [Infographic]

hotel reference tool

Hotel Facts at Your Fingertips by Kelly Monaghan I like hotels. After all these years, I still have the same sense of fun and adventure that I had as a kid whenever I enter a fancy hotel with all sorts of cool amenities. But I especially enjoy the way hotels can add a nice steady…

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How To Be A Bad Travel Agent

The 10-Step Guide To Doing Everything Wrong by Kelly Monaghan Veteran travel industry journalist James Shillinglaw of Travel Market Report has created a sort of Baedecker to common errors that travel agents make again and again. Even good agents make some of these errors some of the time, so listening to Shillinglaw’s observations is a good idea,…

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Social Media Tips: What’s The Best Time To Post?

Social Media Tips on Timing by Kelly Monaghan Social media is like a cocktail party, they say. It’s a time to get to know people, not “seal the deal.” So all the experts agree that when it comes to posting on social media your strategy should be the same as at a cocktail party: Be…

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Personalization and the Home-Based Travel Agent

Personalization is the latest “hot trend” in travel by Kelly Monaghan Personalization is hot. So expect to hear this trendy new buzzword a lot in 2016. The basic idea of “personalization” is that if you (and in this context “you” typically means some big corporate travel supplier or mega website) can get a handle on who…

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Client Won The Lottery? Send Them Here

Lottery Winners Can Afford The Best by Kelly Monaghan The recent $1.5 billion Powerball lottery jackpot got a lot of people thinking — or rather wishing — big. Among those having fun with all the buzz surrounding the mega-prize was Travel Pulse, which came up with five super-expensive trip ideas for the newly wealthy. Here’s…

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What Is A Lead Magnet? And Why Should You Care?

lead magnet

Why Every Travel Agent Website Should Have A Lead Magnet by Kelly Monaghan If you don’t know what a lead magnet is, you’re forgiven. It’s something of a technical term in the Internet marketing field. Simply put, a lead magnet is something of value that is offered “free of charge” to a website visitor in…

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Presenting Travel Products To Your Clients

independent contractors sell

Presenting Travel — A Simple Method by Kelly Monaghan As with so much of what we discuss on this site, presenting the wonderful benefits of the travel products you sell will be a lot easier if you approach the task in a professional and orderly fashion. First of all, let’s define some terms. A “travel…

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