Mass Tourism and the Home-Based Travel Agent

mass tourism cruise ship

Mass tourism is booming across the globe and a lot of people are unhappy about it. Reactions to mass tourism can be found in many places around the globe. Here are just a few: There have been protests in Venice. Barcelona is up in arms. Other parts of Spain have declared a “war on tourists.”…

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Picking The Right Cabin For Your Cruise Clients Can Make You a Hero

stateroom photo

Picking the right cabin for your cruise clients is sometimes not as easy as you might think. I was reminded of this when I saw an article from Australia on this very topic. Its guidelines are pretty much common sense but worth reminding ourselves of anyway. For me, and I think for many travel agents,…

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Emergency Abroad. Who Ya Gonna Call?

homer's emergency

by Kelly Monaghan If your clients encounter an emergency abroad it can be a profoundly unsettling experience. Of course, you have sold everyone you send on any trip, overseas or not, appropriate travel insurance. You have haven’t you? Good. That way, when an emergency abroad happens, your clients will have protection. However, any emergency abroad…

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Million Dollar Travel Agents

million dollar travel agents make bags of money

You can learn a lot from million dollar travel agents by Kelly Monaghan TravelAge West and Travel Weekly recently hosted a conference in Las Vegas that featured a round table of million dollar travel agents. I was pleased to see that among them was Beci Mahnken, of MEI Travel, who got started in her career…

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Have you ever been charged with DUI?

Canada dui

by Kelly Monaghan “Have you ever had a DUI?” Wow! Asking someone if they’ve ever been charged with driving under the influence of alcohol is a pretty nervy thing for a travel agent to do. After all, is this the sort of thing that one person asks another — out of a clear blue sky…

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Marketing Travel To Boomers (NSFW)

Marketing Travel To Boomers Can Be Sexy by Kelly Monaghan I’m a big believer in marketing travel to boomers. Maybe that’s because I’m a boomer myself. But it’s also because baby boomers are a big . . . no, make that a huge chunk of the traveling public. There are many ways to appeal to…

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Want to quit your job, but think you can’t?

Quit Your Job

by Kelly Monaghan I heard recently from someone who was avidly studying the Home-Based Travel Agent Success Course, but who felt that she was being “held back.” Why? The answer was, “I’ve been in a job that I don’t like for 22 years, but I make $57,000 a year.” It’s hard to quit your job,…

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Consultation Fees for Travel Agents

by Kelly Monaghan Most people (and most travel agents for that matter) think of travel agents as salespeople. They sell something (i.e. they make a booking) and they get paid a commission. That’s true as far as it goes, but travel agents, especially home-based travel agents, can be much more than order takers or salespeople.…

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Boarding Passes – What To Tell Your Clients

boarding passes image

Boarding Passes Contain Sensitive Information by Kelly Monaghan Boarding passes may seem like just another bit of junk paper to toss as soon as they’ve served their purpose, but those boarding passes contain information that can be useful to bad guys and harmful to you. The vulnerability in these passes lies in that QR code, the…

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Handy Hotel Reference Tool [Infographic]

hotel reference tool

Hotel Facts at Your Fingertips by Kelly Monaghan I like hotels. After all these years, I still have the same sense of fun and adventure that I had as a kid whenever I enter a fancy hotel with all sorts of cool amenities. But I especially enjoy the way hotels can add a nice steady…

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