Picking The Right Cabin For Your Cruise Clients Can Make You a Hero

stateroom photo

Picking the right cabin for your cruise clients is sometimes not as easy as you might think. I was reminded of this when I saw an article from Australia on this very topic. Its guidelines are pretty much common sense but worth reminding ourselves of anyway. For me, and I think for many travel agents,…

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Million Dollar Travel Agents

million dollar travel agents make bags of money

You can learn a lot from million dollar travel agents by Kelly Monaghan TravelAge West and Travel Weekly recently hosted a conference in Las Vegas that featured a round table of million dollar travel agents. I was pleased to see that among them was Beci Mahnken, of MEI Travel, who got started in her career…

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Have you ever been charged with DUI?

Canada dui

by Kelly Monaghan “Have you ever had a DUI?” Wow! Asking someone if they’ve ever been charged with driving under the influence of alcohol is a pretty nervy thing for a travel agent to do. After all, is this the sort of thing that one person asks another — out of a clear blue sky…

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I Don’t Want To Sell Cruises

sell cruises

“But I don’t want to sell just cruises” by Kelly Monaghan That was the complaint I received recently from a would-be home-based travel agent. I was confused because nowhere is it written that a home-based travel agent can sell only cruises. (Although many of them do just that!) A few questions cleared up my confusion.…

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Want to quit your job, but think you can’t?

Quit Your Job

by Kelly Monaghan I heard recently from someone who was avidly studying the Home-Based Travel Agent Success Course, but who felt that she was being “held back.” Why? The answer was, “I’ve been in a job that I don’t like for 22 years, but I make $57,000 a year.” It’s hard to quit your job,…

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Consultation Fees for Travel Agents

by Kelly Monaghan Most people (and most travel agents for that matter) think of travel agents as salespeople. They sell something (i.e. they make a booking) and they get paid a commission. That’s true as far as it goes, but travel agents, especially home-based travel agents, can be much more than order takers or salespeople.…

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Shore Excursions and the Home-Based Travel Agent

shore excursions

by Kelly Monaghan Shore excursions are a major cost factor for your cruising customers. They can also be an important contributor to your bottom line when you become a travel agent. But shore excursions are a mixed blessing and require some careful thinking on the part of every home-based travel agent. So I thought I…

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The Lure of Luxury Travel

luxury travel in the haven

by Kelly Monaghan Luxury travel is one of my favorite specialties and it’s getting a lot of attention these days. Of course there are many ways to specialize as a home-based travel agent — by destination, by mode of transportation, by activity, by demographics, by psychographics, the list goes on. But luxury travel has a…

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When Will I See A Profit As A Home-Based Travel Agent?

Where's the profit?

by Kelly Monaghan Here’s a question I got recently: About how long will it take to see a profit from this business? I am asking for a ball park time frame if you can gauge such. Hoo boy! I suppose I could really annoy this person by saying “There’s really no way to answer that…

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Handy Hotel Reference Tool [Infographic]

hotel reference tool

Hotel Facts at Your Fingertips by Kelly Monaghan I like hotels. After all these years, I still have the same sense of fun and adventure that I had as a kid whenever I enter a fancy hotel with all sorts of cool amenities. But I especially enjoy the way hotels can add a nice steady…

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